View the Building Harmony trailer

Learn the skills to mediate conflicts and become a peacemaker


Building Harmony

Course Facts

Course Length - 70 Minutes / Video Lessons - 11 / Current Enrollment - 306 Students / Average Rating 4.8 out of 5

What they are saying about Building Harmony

Hear from those who have taken the course

  • Linda M.

    “It gave me confidence with being prepared for dealing appropriately with my next conflict.”

  • Tonya S.

    “Having a step-by-step plan laid out is so much less intimidating when it comes to resolving conflict in the workplace.”

  • Jennifer D.

    "Superb instruction. It broke it down into tangible steps - how to deal with conflict and also how to mediate it.”

Course curriculum

Course Completion Time - 1 Hour 10 Minutes

  • 1

    Chapter 1: Foundations to Building Harmony

    • Lesson 1 - Introduction

    • Building Harmony - Course Workbook

    • Lesson 2 - Abundance vs. Scarcity

    • Lesson 3 - Constructive and Destructive Conflict Behaviors

    • Chapter 1 - Quiz
  • 2

    Chapter 2: Resolving a Conflicts with Another Person

  • 3

    Chapter 3: Mediating a Conflict Between Others

    • Lesson 1 - Poor Approaches to Conflict Mediation

    • Lesson 2: 5 Levels of Conflict

    • Lesson 3: The Conflict Mediation Process

    • Conflict Mediation - Case Study

    • Chapter 3 - Quiz
  • 4

    Chapter 4: Resolving Conflicts Between Groups

    • Lesson 1 - The Group Conflict Mediation Process

    • Chapter 4 - Quiz
  • 5

    Chapter 5: Conclusion

    • Lesson 1 - Life Principles

    • Buildling Harmony- Course Survey

Building Harmony

Course Workbook

A professionally designed course workbook that corresponds with all Chapters and Lessons..

Building Harmony - Online Course

What you get:

  • Building Harmony - Course Workbook

  • 11 Video lessons from Del Gilbert

  • Step-by-Step Approach to Resolving Conflicts

  • Access anytime, anywhere

  • Built in quizzes to assess learning.

  • Course Completion Certificate

Del Gilbert

You want someone with practical experience and teaching ability.

Del started his career as an Assistant Housekeeping Manager and worked his way up to the position of Chief Learning Officer. He has held leadership positions in major organizations for 30 years. Del has a B.A. in Psychology and a Master's of Business Administration. Del is also a Certified Master Trainer and Certified Leadership Coach.

Online Learning

On-Demand Benefits

  • Learn Anywhere

    On your computer, tablet, or smartphone.

  • Learn Any Time

    Access the course at your convenience.

  • Learn at Your Own Pace

    Take the course at a pace that works best for you.

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Satisfied Customers of Del's Training

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Frequently Asked Questions

  • What makes the Accelerating Excellence Online Academy unique?

    I insure my training is practical and engaging, not theoretical or academic. The videos are beautifully done with added video (b-roll) for visual enhancement, diagrams to gain understanding, and on-video text for reinforced retention. There is no fluff in the content. It's focused, straightforward, and effective. There are downloadable workbooks and resources to reinforce learning.

  • What is the refund policy?

    You have a full 30-Day Money Back Guarantee. If you are unhappy with the quality of the courses, just contact me at [email protected] I will be happy to assist you.

  • How long will I have access to the courses?

    If you purchase any individual course, you have lifetime access. If you purchase the bundle, which is a discounted rate, it is an annual subscrption. You can cancel at any time.

  • When can I purchase individual courses or the bundle?

    Anytime. I don't play games by pressuring people through limited-time access schemes.

  • Is Corporate Pricing Available?

    Yes. Several companies have made the Accelerating Excellence Online Academy an essential part of the manager and employee training. There are deep discounts for quantity purchases.