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Learn the skills and practices to be a great manager.

Employee Engagement MasterClass

Course Facts

Course Length - 126 Minutes / Video Lessons - 20 / Current Enrollment - 184 Students / Average Rating 4.8 out of 5

What they are saying about Employee Engagement MasterClass

Hear from those who have taken the course

  • Jenn K.

    "The course and materials were excellent and provide practical guidance for managers at all levels of an organization. Managers can immediately put these skills to use."

  • Peter G.

    "I thought the course was excellent! I found myself looking forward to the upcoming sections as I went along. It followed a logical sequence, was never boring, and left me with reference materials which I could easily download for future reference."

  • Gene S.

    "I felt the content was spot on! The real-life examples resonated and further instilled the learning and application of concepts."

Employee Engagement MasterClass

Course Curriculum

  • 1

    Chapter 1: Foundations of Employee Engagement

    • Welcome to 7 Senses of Employee Engagement MasterClass

    • Employee Engagement MasterClass Course Workbook

    • Authority vs. Influence

    • Employee Satisfaction vs. Employee Engagement

    • The 3 Levels of Employee Engagement

    • Introduction to Employee Engagement - Quiz
  • 2

    Chapter 2: The 7 Senses of Employee Engagement

    • An Overview of the 7 Senses of Employee Engagement

    • 1. A Sense of Purpose

    • 2. A Sense of Appreciation

      FREE PREVIEW

    • 3. A Sense of Inclusion

    • 4. A Sense of Control

    • 5. A Sense of Mastery

    • 6. A Sense of Growth

    • 7. A Sense of Belonging

    • Accelerating Excellence Resource: THE DIRECT REPORT CHECK-IN FORM

    • Employee Engagement Quiz
  • 3

    Chapter 3: Employee Accountability

    • 3 Diagnostic Questions

    • The Kind Truth

    • The D-I-R-E-C-T Model Overview

    • The D-I-R-E-C-T Model - Scenario #1

    • The D-I-R-E-C-T Model - Scenario #2

    • 7 Principles in Delivering Corrective Feedback

    • The D-I-R-E-C-T Discussion Planner

    • Employee Accountability Quiz
  • 4

    Chapter 4 Managing Up: How to Develop a Great Relationship with Your Boss

    • Managing Up: How to Develop a Great Relationship with Your Boss

    • Manager Communication Update Form
  • 5

    Chapter 5: The Privilege of Leadership

    • Benefits of Employee Engagement

    • Employee Engagement MasterClass - Course Survey
  • 6

    Bonus Resources

    • The 10 Characteristics of a Servant Leader

    • Creating a Winning Work Culture: 31 Ways to Be Exceptional

The Employee Engagement MasterClass

What you get:

  • 5 Chapters

  • 20 Video lessons from Del Gilbert

  • The Employee Engagement MasterClass - Leadership Playbook

  • Access anytime, anywhere

  • Downloadable Resources

  • Built in quizzes to assess learning.

  • Course Completion Certificate

  • Lifetime access

EMPLOYEE ENGAGMENT MasterClass

Leadership Playbook

All the key concepts of The Employee Engagement MasterClass Online Course in one, professionally designed workbook.

Manager Toolkit

Put into practice what you learn

You will receive these downloadable resources to help you put into practice what you learn.

Bonus Material

Inspiration to build an Engaging Work Culture

Amy Kennedy

Organizational Development, East Tennessee Children's Hospital

"The Employee Engagement MasterClass Online Course is rich in content. This course is such a practical way to immediately improve your leadership skills. It is simple, straightforward, helpful, yet not things you've heard dozens of times before. The situations addressed happen every day so you can leave the course better equipped to handle what is happening in your workplace right now."

Maureen Shelley

Director of Employee & Sales Development, Hotel Management

"Thank you for the opportunity to participate in the Employee Engagement MasterClass Online Course. It was very beneficial and easy to understand. I think you provide a lot of value in this course. I appreciate you including the handouts and worksheets. I especially loved the three diagnostic questions to help assess whether or not you have a significant employee issue and, of course, the Seven Senses!

Online Learning

On-Demand Benefits

  • Learn Anywhere, Any Time

    On your computer, tablet, or smartphone.

  • Learn at Your Own Pace

    Take the course at a pace that works best for you.

  • Lifetime Access

    Review the content as often as you like.

The Employee Engagement MasterClass includes Del's DIRECT Model of Corrective Feedback

Address Poor Behaviors and Attitudes

In this course, you will learn how to keep difficult conversations focused, professional, and fact-based. I have taught the D-I-R-E-C-T Model to thousands of managers. They love it because it is simple, straightforward, and effective.

Learn the skills to be a great manager

When you apply the right employee engagement practices you will find employees are:

  • More productive

  • More positive

  • Better team players

  • Deliver better customer service

Who is this course for?

  • New managers who want to acquire necessary leadership skills

  • The command and control leader who wants to become more influential

  • The 'hands-off' manager who wants their team to be more engaged

  • The experienced manager who wants to refine their skills

Del Gilbert

You want someone with practical experience and teaching ability.

Del started his career as an Assistant Housekeeping Manager and worked his way up to the position of Chief Learning Officer. He has held leadership positions in major organizations for 30 years. Del has a B.A. in Psychology and a Master's of Business Administration. Del is also a Certified Master Trainer and Certified Leadership Coach.

Join the Growing List

Satisfied Customers of Del's Training

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What You Will Learn

By the end of this course you will be able to:

  • Increase employee commitment and enthusiasm

  • Deliver positive feedback with effectiveness and impact

  • Effectively address poor behaviors and attitudes

  • Develop a great relationship with your boss

Frequently Asked Questions

  • What makes the Accelerating Excellence Online Academy unique?

    I insure my training is practical and engaging, not theoretical or academic. The videos are beautifully done with added video (b-roll) for visual enhancement, diagrams to gain understanding, and on-video text for reinforced retention. There is no fluff in the content. It's focused, straightforward, and effective. There are downloadable workbooks and resources to reinforce learning.

  • What is the refund policy?

    You have a full 30-Day Money Back Guarantee. If you are unhappy with the quality of the courses, just contact me at [email protected] I will be happy to assist you.

  • How long will I have access to the courses?

    If you purchase any individual course, you have lifetime access. If you purchase the bundle, which is a discounted rate, it is an annual subscrption. You can cancel at any time.

  • When can I purchase individual courses or the bundle?

    Anytime. I don't play games by pressuring people through limited-time access schemes.

  • Is Corporate Pricing Available?

    Yes. Several companies have made the Accelerating Excellence Online Academy an essential part of the manager and employee training. There are deep discounts for quantity purchases.